Dejana Marich is familiar with that the most efficient way to boost income and in general functionality is to optimize enterprise processes whenever attainable.

Approach improvement have to not be confused with whole automation and indiscriminate expending on the most up-to-date know-how. Most importantly, process improvement does not suggest examining the present-day approach with a preset mindset. In point, it might involve a contemporary set of eyes to enable discover prospects to boost and seize important financial savings.

Using Hole Evaluation

Hole investigation is a valuable approach for figuring out the distance in between the present and goal states.

When consulting, Dejana seeks to offer a fresh new point of view as she examines exactly where course of action breakdowns or alternatives do, and can, take place. With 20 yrs of market experience, Dejana’s consultations use hole assessment to create plans, identify the proximity of latest performance to people aims, and aid make essential selections on how to near the identified gaps and meet those people ambitions as shortly as achievable.

Employing Course of action Advancement

When it will come to method enhancement, firms ought to establish crucial method factors that impede the workflow. For every the Theory of Constraints (TOC), individuals bottlenecks in the long run established the rate for the overall system.

Upon pinpointing the bottlenecks, method redesign experts like Dejana Marich can aid organizations with locating techniques to “elevate the techniques bottlenecks” (The Purpose by Eliyahu Goldratt).

Workflow Assessment

Determining gaps involves combing by way of the workflow course of action and discovering parts in which productivity is constricted. A watchful workflow investigation usually reveals a quantity of distinct factors exactly where inefficiency can wreak havoc. These are the factors in the course of action in which tasks are inclined to be backed up and where work high-quality is subpar.

Facts Investigation

Info analysis is a critical piece of small business method redesign (BPR). To seriously comprehend how and why these constraints exist, corporations want a lot more specific info. With out the suitable facts to advise decision makers, it will be really tricky to effectively tackle constraints and establish unapparent bottlenecks in the workflow.

Businesswoman using automation thools

Technologies, Automation & Integration

We are living in the age of electronic Darwinism, in which industries are becoming disrupted by AI and new systems are evolving a lot quicker than we can adapt to them. In some scenarios, the most clear remedy for elevating a constraint is to integrate new engineering and automation instruments.

For many corporations, method and procedure implementation with full automation equipment is a long-expression process in and of itself, with many complicated selections and considerations, these types of as no matter whether to get new ability sets or retrain the workforce. Nonetheless, there are quite a few new, comparatively affordable systems that are considerably less disruptive to the position quo. Simply just supplying specific employees with smartphone units or offering shared personal computer tablets to decentralized producing or food items support functioning models may possibly proficiently enable operational efficiencies and enhance the BPR.

Very carefully put technological enhancements can renovate a mediocre process into an very successful 1 overnight.

As shoppers keep on to demand a lot quicker, far better, and more affordable company types, firms are faced with the chance to leap in advance on innovation and profitability in this period of digital disruption. By correctly incorporating ideal technologies, these corporations can produce a solid competitive benefit by reconceptualizing their entire types and arranging in the new digitalized, AI-driven frameworks.

Amazon is a traditional instance of an organization that secured its competitive advantage via the generation of a novel business enterprise model. Its AI chatbot, Alexa, is not only used to help with client service inquires but has also grow to be a income generator by placing product or service orders for Amazon, as very well as other organizations (for instance, Alexa can get a pizza from Domino’s). This sort of implementations pose a set of unique challenges and hazards that involve careful things to consider.

As often takes place, enterprises are delighted to include new technologies quickly but finally uncover that a amount of these procedure-optimizing include-ons fail to speak to just about every other. The new constraint gets to be a lack of integration among software, products, and teams. In this sort of scenarios, Dejana Marich advises that the alternative is to either find new technologies that calls for a minimal quantity of include-ons and/or integrates very well with primary technologies and the existing processes or hire a third party to carefully integrate the technologies.

Frequently, organizations conclude up working with a hybrid approach, whilst simultaneously guiding their staff to proficiently dilemma-resolve across departmental traces.

Business process optimization


In summary, Dejana Marich concludes that although unique strategies do the job for distinctive corporations, there are common opportunities for advancements, from wonderful-tuning current processes, groups, or technologies to far more elaborate ways, these kinds of as reimagining whole enterprise types and processes close to AI-driven frameworks.

Corporations must contemplate what method would make most perception for their organization and inside of which segment. First, they ought to look at what their main business is about and if far more advanced investments offer you potent strategic rationale and financial benefit. In addition, cultural in good shape should really also be viewed as. While the AI-chatbot product may function extremely very well for businesses whose core small business is logistics and on the internet commerce, like Amazon, it may perhaps not deliver any strategic and economic rationale for a distinct style of small business, this sort of as a gasoline station.